CUSTOMER SERVICE
Let's share our passion for airsoft.
Contact Us
Feel free to reach out to us
Get in touch with us at info@tokyomaruiairsoft.com or chat with us using the chatbox. Our customer service team is available to assist you with any questions about your order or concerns you may have.
If you encounter a technical issue with your airsoft rifle or gas blowback pistol, please make sure to read our troubleshooting section before contacting us. If the guides provided still don't solve your issue, please send us a message with a detailed description of the problem.
If you want to speak to a Tokyo Marui Airsoft representative, please dial the following local japanese number. We speak Japanese and English.
LOCAL NUMBER: (+81) 050-5479-2600 (charges may apply for international calls)
WHATSAPP SUPPORT: (+81) 70-8509-6223
A Word About Tokyo Marui
Founded in 1965, Tokyo Marui is a legendary name in the airsoft world, renowned for its commitment to quality, innovation, and authenticity. With over half a century of experience, this Japanese company has not only set industry standards but continuously raised the bar for airsoft enthusiasts worldwide.
Tokyo Marui's journey began as a modest manufacturer of plastic model kits and toys. However, in 1985, they ventured into the realm of airsoft, and this marked a significant turning point. The company quickly earned a reputation for pioneering electric-powered automatic airsoft guns, laying the groundwork for the modern AEG (Automatic Electric Gun).
Tokyo Marui introduced the Hop-Up system to airsoft, revolutionizing accuracy and range in the sport. Through meticulous craftsmanship, the brand became synonymous with authenticity. Their airsoft replicas aren't just facsimiles; they are masterpieces, replicating the look, feel, and function of real firearms. This unwavering commitment to detail has earned them accolades and trust among both enthusiasts and military and law enforcement organizations.